New IATA Aviation Courses
SPWA- 007 IATA Aviation Security Awareness

  • IATA Aviation Security Awareness

    Build solid skills for greater aviation security and understand its regulations, concepts and recommended practices.

    Key Benefits

    Understand your role in the overall aviation protective network * Identify possible aviation targets as part of a security risk assessments * Implement and enforce aviation security in your work areas * Gain knowledge of the importance of human factors in achieving security * Gain knowledge that will be a real benefit to you and to prospective employers

    Certificate

    IATA Aviation Security Awareness

    Major Topics

    * Threats to aviation, regulating aviation security * Role of international organizations * Managing Access Control - people & vehicles * Passenger, baggage, cargo, mail and catering security * Airport and in-flight security measures - response to threats.


    Duration -4 months
    Eligibility - IATA Basic Course
    Note: This course is recommended for all air transport industry personnel

SPWA - 008 IATA Passenger Ground Services

IATA Passenger Ground Services

Improve your technical and customer service skills to assist Passengers and Baggage Handling standards - Deliver consistent quality according to industry standards

Key Benefits

Improve your technical and customer service skills to assist passengers according to industry standards.
* Get practical knowledge and tools about Travel Documents that are required prior to boarding * Evaluate and recognize in advance, potentially disruptive passengers ( through behavior and other patterns ) to prevent delays and disruption of flights * Avoid penalties due to inadmissible passengers at the destination.

Certificate

IATA Passenger Ground Services

Major Topics

* Airport processes ( arrival-departure-transit ) * Ticketing * Soft skills ( passenger service skills ) * Departure Control System * Baggage services * Handling - special / irregular situations * Post flight documentation


Duration -4 months
Eligibility - Any IATA basic course

SPWA - 009 IATA Shipping Perishable Cargo

IATA Shipping Perishable Cargo

Optimize skills to identify and implement strategies to reduce loss and improve profitability with maximum safety and security.

Key Benefits

* Review methods and techniques to better manage time and temperature sensitive cargos * Explore the latest industry trends and types of perishable commodities * Minimize cargo losses
* Global government controls
* Identify new market opportunities * Study of transport standards and documentation *

Certificate

IATA Shipping Perishable Cargo

Major Topics

* Shipper / Carrier Responsibilities
* Special Conditions * Contractual considerations* Food safety * Government Regulatory Agencies * Carrier regulations * Types of Perishables* Market Trends * Perishables classification * Incompatible Loads and Segregation * Air Shipment Requirements * Package Categories * Documentation and Labeling * Air Waybill * SHC * NOTAC * WHO Documentation and Labeling for Vaccines * Acceptance & Control * Hazard Analysis * Load Acceptance * Abnormal Loads * Traceability and Tracking * Radio Frequency Identification * Perishable handling procedures * ULD Operations * Environmental effects on Perishables * Cold Room & Freezers * Pre-Cooling * Treatment Rooms * Reconditioning Room * Quality Control * Sanitation* Claims
* Live Plant Specimens * CITES * Flowers * Logistics * Airline communication and messages *


Duration -2 months
Eligibility - Any IATA basic course or 2 years experience in Cargo

SPWA - 010 IATA Live Animals Regulations

IATA Live Animals Regulations

Develop skills to handle carriage of live animals

Key Benefits

* Increase your understanding of the key elements of animal handling * Learn to avoid loss& compensations by animal mortality while carriage * Learn how to track and monitor smooth handling of animals on aircraft * Gain the essential leadership techniques and skills to operate a successfully tailored quality system *

Certificate

IATA Live Animals Regulations

Major Topics

* Introduction * Shipping procedures * Carriage Procedures * Container Requirements * Government Regulations * Carrier Regulations * Live Animals acceptance check-list * Reservations * Loading * Handling * Follow-up


Duration -2 months
Eligibility -Any IATA basic course or 2 years experience in Cargo

SPWA - 011 IATA Ground Operations Management

IATA Ground Operations Management

Based on Airport Handling Manual

Key Benefits

* Understand the importance of quality customer service & the role of a service provider in the aviation industry * Gain in-depth knowledge in rules, regulations, procedures and application systems. * Understand the key functions and legal aspects of organizations * Gain insight in to flight planning based on payload, revenue & capacity, IATA Airport Handling manual ( AHM ) , IATA Safety Audit for Ground Operations ( ISAGO ), Aircraft Handling and Loading functional training specifications

Certificate

IATA Ground Operations Management

Major Topics

* Role and responsibilities of a Station Manager * Airline and Airport Security * Fraud Prevention * Airside safety * Baggage Handling Management * Passenger Handling Management * Airline Catering * Handling agreements and services for other airlines * People Management. * Airline organizational structure Ground Handling Contingency planning, Budgeting, Quality, 3 control programmes, Ramp Safety service, Delivery standards & Agreements * Load & Trim * Development of the SGHA


Duration -3 months
Eligibility - Any IATA Basic course / 3 years experience in airport handling

SPWA - 012 IATA Airport Ramp Services

  • IATA Airport Ramp Services

    Explore the many service tasks involved in supporting aircraft both in pre-and-post-flight. Jumpstart your ground services career with concrete knowledge of how to perform day-to-day duties safely and efficiently.

    Key Benefits

    Understand how different airport departments work interdependently * Learn about safety and security at the ramp * Learn aircraft ground servicing procedures: from loading, cabin cleaning and presentation to aircraft pushback * This course supports training requirements outlined in the IATA Airport Handling Manual ( AHM ), as well as the IATA Safety Audit for Ground Operations ( ISAGO ), Aircraft Handling and Loading Functional Training Specifications.

    Certificate

    IATA Airport Ramp Services

    Major Topics

    *Introduction to functions of the Airline Industry and Aircraft * The function of Airport Ramp Services * How an airport works; other airport functions * Aviation Security measures related to ramp services * Aircraft Turnaround Ground Handling/Servicing Plan * Narrow and Wide-bodied Aircraft Handling and Loading * Aircraft Catering, Cleaning, De-icing * Airside Safety * Introduction to Dangerous Goods and Hazardous Materials * Load Control, Weight & Balance * Flight Dispatch, Control * Ground-to-air communication


    Duration -4 months
    Eligibility - Any Basic IATA course or 2 years experience in airport services

    Note: Anyone pursuing or responsible for providing aircraft services or involved in ramp operations.

SPWA - 013 IATA Cargo Security Awareness

Build necessary awareness regarding air cargo security and understand applicable regulations under ICAO Annex 17 , latest concepts and basic principles of security in cargo environment

Key Benefits


Understand the principals of the air cargo chain to identify potential security risks * Identify possible targets in cargo area * Implement and enforce security in your working environment * Gain knowledge of the importance of human factors in achieving security * Understand the real benefit to you and to prospective employers

Certificate

IATA Cargo Security Awareness

Key topics

* Threats to aviation and introduction to cargo security * Importance of implementation of security measures * Catering and mail security * Crime prevention * Recognition and management of threats * Human factors in Cargo security

Duration: 6 months
Eligibility: Personnel trained or involved in air cargo transport chain or those required to undergo Security Awareness course before obtaining an airport access ID

SPWA- 015 IATA Introductory to the Airline Industry SPWA- 016 IATA Airline Customer Service SPWA- 017 IATA Airport Operations

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