The only professional course based on IATA Airport Handling Manual (AHM), IATA Safety Audit for Ground Operations (ISAGO), Aircraft Handling and Loading Functional Training Specifications. (GOM study kit includes the latest IATA AHM in USB key that has to be referred throughout the course)
*Control, supervise and manage an Airline, Airport or Ground Handling Company * Use ground Handling and service Level Agreements (SLAs) to suit your Station’s handling needs, reduce costs and provide quality service * Thorough knowledge in ground activities, equipments ,ULDs, Ramp & Safety, Load Control, Weight and Balance * Fraud prevention * Implement Safety and Security Station Management System * Motivate staff and effectively monitor their performance.
IATA Airport Ramp Services
IATA Passenger Ground Services
IATA and DGCA DGR Cat. 6
IATA and DGCA DGR Cat. 10
Passenger facilitation * Baggage segregation & Reconciliation * Manifestation * AIRIMP * Lost & Found * Freight charges * Cargo reservations and airway bill issue * Cargo Acceptance * Storage * Handling and Loading procedures * Special cargo * Carriage of dangerous goods * Live animals * Perishable cargo * Time sensitive shipments * Cargo manifestation * CARGO IMP * Type of Aircraft * Structural limitations * Main/Lower deck re-configuration * ULD system control * Weight & Balance * Dispatch Control system (DCS) * Claims & Liabilities * SITA Communication System.
Linguistic and Technological Developments
Personality Development* Business English* Customer Service* Communication Skills* Grooming* Quick response & Quality management*
Workshops & Seminars* GDS-Amadeus,
Abacus & Worldspan and study tour (Overseas/Domestic)* Projects & Assignments.
International Aviation Law * IATA Resolutions and Manuals * PACRM* CACRM * PSCRM * AHM * Airline & Aircraft manuals * ULD Manuals etc.
Eligibility - Graduate Degree in any Discipline
Note: 4 IATA Certificates and 4 GDS Certifications - Galileo, Sabre, Amadeus & World Span