Professional Courses
Management Courses SPWD-026 One Year Diploma in Passenger Services Management

  • Diploma in Passenger Services Management

    Get 3 IATA Certificates and 4 GDS Certifications

    An integrated airline course covering the recommended industry standards and procedures, of IATA Airport Handling Manual (AHM), Aircraft Handling and Loading Functional Training Specifications.

    Key Benefits

    *Gain expertise in the commercial sales and reservation functionalities of an airline* specialize in passenger service skills, baggage services and handling special/irregular situation * Deliver consistent quality of service to passengers * Learn about the co-operation between airlines and service providers * Formalize the knowledge in all ground handling services according to AHM* Increase the efficiency of your station as an airline or service provider * Work within the framework of IATA’s Airport Handling Manual and Standard Ground Handling Agreement.

    Basic 1 - Air Fares, Ticketing & Reservation, Air Cargo Rates, Air Way Bills & Cargo Reservation

    Basic 2 - Airlines & Airport Handling, Passenger, Baggage & Cargo Handling

    Basic 3 - Linguistic & Technological Developments, Grooming, Quality Management

    Basic 4 - Dangerous Goods identification, Classification, Documentation & Handling


    Certificates

    IATA Travel & Tourism Consultant

    IATA Passenger Ground Services with Amadeus

    IATA DGR (CAT-6)

    Duration -1 Year
    Eligibility - +2 and Above
    Note: 3 IATA Certification & 4 GDS Certification – Galileo, Amadeus, Abacus & Worldspan

SPWD-027 One Year Diploma in Air Cargo Handling Management

  • Diploma in Air Cargo Handling Management

    Expertise to manage and control air cargo transportation of Dangerous goods, live animals, Perishable Cargo and Temperature Sensitive Shipments. Optimize skills to reduce loss and improve profitability with maximum safety and security.

    An integrated airline course covering the recommended industry standards and procedures, of IATA Shipping Perishable Cargo,DGR & Handling Live as per AHM (Airport Handling Manuel)

    Key Benefits

    Specialize to Identify and classify dangerous goods, Perishable Cargo Regulations, methods and techniques to manage time and temperature sensitive cargos and transportation of live animals by air in a safe, humane and in compliance with airline regulations and animal welfare standards . * Minimize cargo losses * Global government controls * Identify new market opportunities * Study of transport standards and documentation. * Tracking and monitoring smooth handling of cargo on aircraft * Gain the essential leadership techniques to operate a successfully tailored quality system * Identify and implement procedures to handle emergency situations

    Major Topics

    Basic 1 - Air cargo rates and airway bill issue, Import, expert & transit rules and regulations.

    Basic 2 - Classification of perishables, Packing, Documentation & Marking, Incompletable loads & Segregation

    Basic 3 - Use of LAR, Special routing & animal behavior, Classification & Identification of animals, Packing & Documentation

    Basic 4 - Use of DGR, Classification, Identification, Packing, Marking, Labeling & Documentation, Radio-active materials

    Basic 5 – Cargo reservation, Acceptance, Loading and Handling special cargo, ULD, Maximum space of capacity utilization, Type of Aircraft, Aircraft


    Certificates

    IATA Shipping Perishable Cargo

    IATA Live Animals Regulations

    IATA DGR (Category-3)

    IATA Cargo Security Awareness

    Duration -1 Year
    Eligibility - +2 and Above

SPWD-028 IATA SUPPLY CHAIN MANAGEMENT AND TRANSPORT MODE

SHIPPING, LOGISTICS & SUPPLYCHAIN MANAGEMENT

Key Benefits

Handling arrival and departure of Ships *Co-ordinating Import and Export documentation *Custom Clearance and related formalities *Sourcing and Purchasing activities * Customer Service *Sales and Marketing *Warehouse Management *Handling Letter of Credit *Marine Insurance etc.

Certificate

IATA SUPPLY CHAIN AND TRANSPORT MODE

IATA DGR

IATA CARGO INTRODUCTORY (Optional)

Major Topics

Maritime Business & Chartering Shipping History & Intl Maritime passages * International Maritime organization (IMO) * Ship category, structure & types of Cargo * Shipping Containers and Identification System * INCO Terms, Introduction to ship chartering * Classification Society & Certification Ship operations & Documentational Procedure Introduction to Port Management * Container Terminal * CFS & Various Equipments used In Port * Vessel Entry &Clearance Procedure * Port Operations for Incoming vessels * Port Operations for Outgoing Vessels * Cargo Stowage Factor * Container Stowage on Container Ship * Handling DGR and Break bulk * Handling Reefer Containers * Ships Agent * Port Disbursement * Operation Terms * Starting an Import/Export Business * Export pricing and Foreign Exchange * Risk in International Trading * Pre and Post Shipment Finance * Indian Custom Procedure * Letter of Credit * Primary Shipping Document * Bill of Lading Clauses * Custom House Agent * Procedure for filling Import & Export Manifest * Practicals - Preparation of Shipping documents. Logistics & Supply Chain Management Introduction to Logistics and Logistics Outsourcing, Supply Chain Management, Warehouse Management System, Sourcing, Procurement and Purchasing, Strategic Sales Planning, Customer Relationship Management(CRM) * Just In Time(JIT)& Bullwhip Effect * Total Quality Management * Vendor Managed Inventory (VMI) * Material Requirement Planning (MRP) * Theory of Constraints * Enterprise Resource Management * Reverse Logistic


Duration - 12 Months
Eligibility - Plus Two, Graduates and above

SPWD-030 Diploma in Passenger Services & Ramp Management

Diploma in Passenger Services & Ramp Management

Get 4 IATA Certificates and 4 GDS Certifications

Explore the many service tasks involved in supporting aircraft both in pre-and-post-flight. Jumpstart your ground services career with concrete knowledge of how to perform & supervise day-to-day duties safely and efficiently.

Certificate

IATA Foundation in Travel & Tourism (Level 1)

IATA Airport Ramp Services

IATA & DGCA DGR Cat. 10

IATA & DGCA DGR Cat. 6

Major Topics

Fare Calculation, Passenger Reservations and Air Ticketing, Passenger Special Attention, Blind Passenger, Unaccompanied Minor, Pregnant Ladies,Introduction to functions of the airlines Industry and aircraft* The functions of airport ramp services* How an airport works: other airport functions* Aviation Security measures related to ramp services* Aircraft turnaround ground handling/servicing plan * Narrow and wide-bodied aircraft handling and loading* Flight Dispatch Control* Ground to air communication.


Duration - 1 Year
Eligibility - +2 and Above
Note: 4 IATA Certifications & 4 GDS Certifications- Galileo,Amadeus,Sabre & Worldspan

SPWD-031 One Year Diploma in Airline & Airport Management

One Year Diploma in Airline & Airport Management

Get 2 IATA Certificates and 2 GDS Certifications

Certificates

IATA Foundation in Travel & Tourism (Level 1)

IATA DGR Cat. 6

Key Benefits

* Understand the important role of the travel and tourism industry in achieving optimum levels of technology and professionalism * Become familiar with industry codes * Regulations * World Geography * Visa Regulations * Air fares * Ticketing * Tour programs * Answer customer queries * Quote rates and supplements * Explain travel conditions * Make appropriate travel arrangements and reservations * Calculate and quote appropriate air fares * Book tour products * Complete international travel formalities in accordance with the applicable IATA rules and procedures.

Basic 1 - Airline & Airport Handling, Passenger, Baggage & Cargo Handling

Basic 2 - Air Fares, Ticketing & Reservation, Air Cargo Rates, Air Way Bills & Cargo Reservation

Basic 3 - Dangerous Goods identification, Classification, Documentation & Handling

Basic 4 - Linguistic & Technological Developments, Grooming, Quality Management

Duration - 1 Year
Eligibility - +2 and Above
Note: 2 IATA Certification & 2 GDS Certification – Galileo & Amadeus

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