Operations and quality training delivers the skills and information to a candidate to stay on top of international regulatory requirements. Ramp handling covers the loading and unloading of baggage, air cargo and air-mail onto the aircraft and transportation between the aircraft and the passenger terminal, air cargo terminals and the air-mail center. Aircraft ground handling is the servicing of an aircraft while it is on the ground and parked at a terminal gate of an airport. These courses will equip you with operational tools leading for balancing performance with customer satisfaction and help you to standardize operations, communication processes and improve overall safety.