IATA (International Air Transport Association)

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IATA (International Air Transport Association)

The International Air Transport Association is a trade association that has been representing some 290 members for more than 70 years, covering 82% of global traffic.
India is one of the largest aviation markets in the world and is strategically located in Asia-Pacific region. IATA plays a vital role in the formation of necessary training and validation materials for airlines, ground handling operators, travel agencies and cargo forwarders, for the safe-keeping, processing, and management of revenue distribution, dangerous goods transport training, and air safety for both the industry and passengers.

IATA Training

Developing professionals for tomorrow's air transport industry. IATA training has an unparalleled track-record in helping thousands of aviation professionals stay at the top of their game. Course materials are based on IATA’s manuals, standards and industry best practices. And the training helps businesses operate safely, efficiently and sustainably, building career opportunities for the people they employ.
IATA Diplomas are delivered only through IATA ATC (Authorized Training Centers), ATS (Accredited Training School) or RTP (Regional Training Partners) Out of the IATA’s numerous training programs, we have the following special areas: Travel & Tourism, Cargo, Logistics, Airline, Airport Management and DGR

The training is offered for senior and entry level airport professionals in the areas of airline and airport ground handling management, operations and security.

Aviation & the Ground Operation Management

Aviation is a key facilitator of global economic growth and social development. Success of an airline depends on the standard, quality, safety and the dedicated professional services provided at an airport by the airline or ground handling service providers.
Ground handling broadly comprises all those services required by an aircraft between landing and take-off - marshalling of aircraft, refueling, baggage and cargo handling, passenger services, loading / unloading of ULDs ,ramp and load control services , aircraft maintenance and so on.

Travel & Tourism

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. These courses will help the candidates to stay fine tuned to the changing resolutions and the pricing competitions and equip to prevent quoting wrong fares or rules that result in customer dissatisfaction and avoid debit memos to the travel consultants.

SPW001

IATA Serving the Travel Customer

Duration: 3 Months

This e-learning course recommends practical ways to stay in touch with the travelling customers. Learn importance of Customer Service and Technology in the Travel Industry. Develop customer service strategies for building customer loyalty, steps and methods for handling difficult customers and coping with Work Stress.

SPW002

IATA Foundation in Travel & Tourism (Level-1)

Duration: 6 Months

Study the basics of the travel and tourism and pricing logics. Learn the industry codes and regulations and calculate and quote appropriate air fares, prepare itinerary, make reservations and issue air tickets through the Global Distribution Systems, Understand the importance of travel & tourism industry in achieving optimum levels of technology and professionalism.

SPW003

IATA Serving the Travel Customer

Duration: 5 Months

IATA Travel & Tourism Consultant (Level -2)

SPW004

IATA Managing the Travel Business (Level - 3)

Duration: 4 Months

The course prepares you to take up management level responsibilities like staff supervision, negotiations and product development etc.

SPW005

IATA Airline Customer Service

Duration: 5 Months

Learn to design a customer service strategy and implementation plan aimed at delivering superior service across different customer touch points. Learn techniques of effective communication and customer contact.

SPW006

IATA New Distribution Capability Readiness (NDC)

Duration: 40 Hours

Gain exclusive insight into the future of distribution from IATA member airlines direct inventory system. Learn about the latest NDC developments and pilot programs, and understand how NDC will change the way aviation industry operates and markets its products.

Cargo, Logistics and Supply Chain Management

Air cargo has an important role in the global economy, and has carved out a niche in terms of transporting perishables, high-value and lightweight commodities. Air cargo handling process is important for any airport or cargo handling agent who provides cargo handling services. These cargo courses and diplomas provide the candidate with step-by-step guidance on how to accept, handle and process different types and nature of shipments safely and effectively, according to the current industry standards and requirements.

SPW007

IATA Cargo Introductory

Duration: 6 Months

This course is designed for newcomers to the cargo industry and helps you to understand the basic cargo terminology and principles, as well as aircraft routings and commonly used industry manuals such as TACT and OAG World Airways Guides. Learn how to follow the Import, Export and Transit rules and regulations and IATA standards to accept cargo and correctly handle documentation.

SPW008

IATA Air Cargo Rating

Duration: 3 Months

Learn to quote published rates and charges for cargo shipments. Apply Advanced construction and combination principles for unpublished rates. Qualify to calculate the appropriate rates and charges for mixed consignments and loading the shipments into ULD.

SPW009

IATA Live Animal Regulations (LAR)

Duration: 2 Months

Learn how to use and comply with IATA Live Animal Regulations (LAR), to ensure that live animals are transported according to airline and governmental regulations and animal welfare standards. Understand the different container needs for live animals and what to do in case of an emergency. Learn Classification and identification of live animals and completion of the Shipper's Certification for Live Animals, the Notification to Captain (NOTOC) and CITES documentation.

SPW010

IATA Shipping Perishable Cargo

Duration: 2 Months

Optimize skills to identify and implement strategies to reduce loss and improve profitability with maximum safety and security. Explore the latest industry trends and types of perishable commodities including the State and Operator regulations. Learn how to correctly refer IATA’s Perishable Cargo Regulations manual and to identify different types of perishables shipped by air, and how to list and identify the responsibilities of shipper and carrier.

SPW011

IATA Time & Temperature Sensitive Healthcare Products

Duration: 2 Months

Learn how to transport time and temperature sensitive healthcare and pharmaceutical products safely according to IATA Temperature Control Regulations. Learn about product temperature ranges, packaging technology, key risk factors and critical control points. Specialize in the application of temperature control regulations, Pharmaceutical products, Packaging, documentation, labelling, acceptance and control.

SPW012

IATA Special Cargo Handling Diploma

Duration: 3 Months

Acquire professional knowledge and skills to accept and handle special cargo products such as dangerous goods, live animals, perishables and pharmaceuticals. The IATA Diploma in Special Cargo helps the candidate to understand the complexities of regulations and allows you to safely and efficiently handle special commodities.

SPW013

IATA Cargo, Supply Chain & Transport Mode

Duration: 6 Months

Improve your knowledge of supply chain management, logistics and transport modes. Study the Multimodal transport modes such as road and maritime, rail and air freight forwarding business and supply chain management. Learn Transport management focusing on unitization and containerization of cargo and transportation of dangerous goods by air, land and sea.

Airline and Airport Operations and Quality Training Courses

Operations and quality training delivers the skills and information to a candidate to stay on top of international regulatory requirements.

Airport Ramp Operations

Ramp handling covers the loading and unloading of baggage, air cargo and air-mail onto the aircraft and transportation between the aircraft and the passenger terminal, air cargo terminals and the air-mail center.

Ground Operations

Aircraft ground handling is the servicing of an aircraft while it is on the ground and parked at a terminal gate of an airport. These courses will equip you with operational tools leading for balancing performance with customer satisfaction and help you to standardize operations, communication processes and improve overall safety.

SPW014

IATA Introduction to Airline Industry

Duration: 5 Months

Know the history, current scale and scope of the airline industry. Understand the specifics of Airline Business. Gain knowledge about the multiple operational and business functions of airlines.

SPW015

IATA Airline Cabin Crew Training

Duration: 6 Months

This course is ideal for young professionals looking to get head start in the profession, introducing the skills and responsibilities expected by the airlines across the world. Special emphasis is given to customer service and procedures for handling unusual situations during flight.

SPW016

IATA Airport Operations

Duration: 6 Months

Get the background knowledge you need to succeed in an airport job: operational functions at the airport, technological developments, future challenges and more.

SPW017

IATA Passenger Ground Services

Duration: 4 Months

Learn what it takes to work at one of the airline industry’s most visible airport positions and obtain skills you need to provide assistance and related passenger services at the check-in, gate and concourse of the airport.

SPW018

IATA Airport Ramp Services

Duration: 4 Months

This course provides a solid foundation for professional development in the field of ground operations. You will learn the basics of ramp handling, plus the ground handling and safety standards you need to know to work safely on the ramp.

SPW019

IATA Ground Operations Management

Duration: 6 Months

Learn how to supervise an airline station in a self-handled or out-sourced environment. Get the latest trends in passenger and baggage handling. This course is based on the IATA Airport Handling Manual (AHM). Learn to use ground handling and service level agreements (SLAs) to suit your station.

SPW020

IATA ULD Handling Awareness

Duration: 2 Months

Learn how to reduce expensive damage to ULD, cargo and aircraft, and to prevent last minute airside rejections of non-airworthy ULD non-compliance with aviation authority requirements. Achieve competency in handling different type of ULDs and its compatibility on aircraft as per IATA ULDR Manuals.

Aviation Safety and Security Training Courses

SPW021

IATA Aviation Security Awareness

Duration: 4 Months

Build solid skills for greater aviation security and understand its regulations, concepts and recommended practices. This course will enable you to implement security measures and regulations you need to know to work responsibly, outlining practices you can use on the job to identify potential security threats.

SPW022

IATA Safety Management System (SMS)

Duration: 1 Months

A successful SMS reduces the rate of incidents, improves communication and productivity, and helps your airport meet its legal responsibility to manage safety. Learn how to implement an efficient SMS at your airport through which you evaluate, control and prevent costly errors systematically.

SPW023

IATA Air Cargo Security

Duration: 3 Months

Understand the principals of the air cargo chain to identify potential security risks, Identify possible targets in cargo area, implement and enforce security in your working environment. Gain knowledge of the importance of human factors in achieving security; Understand the real benefit to you and to the prospective employers.