Speedwings Specialized Aviation Training Programs

SPWD001

PG Diploma in Airport Operation Management

Duration: 12 months Eligibility – Graduate

Gain the professional competency to manage and control an airline, station, airport and ground handling company or ramp operations.
The only professional course based on IATA Airport Handling Manual (AHM), IATA Ground Operations Management (IGOM), IATA Passenger Services Conference Resolutions Manual (PSCRM) and IATA Cargo Services Conference Resolution Manual (CSCRM) under the purview of Aircraft Handling and Loading Functional Training Specifications and conducive to the IATA Safety Audit for Ground Operations (ISAGO) standards and recommended practices.

The unique speciality is, as part of carriculum , each student will get the latest copy of AHM and that has to be practically referred through the course. And, this exclusive professional course will equipp the candidate for job roles like “Flight Despatcher, Airline Load Controller, Airport Ramp coordinator, Turn-Around Co-ordinator and pave the way to become “Airport Manager”.

Learn how to supervise an airline station in a self-handled or out-sourced environment. Specialize in fraud prevention and implement Safety Station Management System according to the industry standards and recommended practices. Earn in-depth knowledge in Security, Ground Services, DCS functions, Ramp and safety, catering, ULDs, Load Control, Weight & Balance of all types of aircrafts including narrow, wide-bodied passenger, freighter and Combi flights, including Last Minute Changes (LMC). Learn to use ground handling and service level agreements (SLAs) to suit your station handling needed, reduce costs and provide quality service. And the candidate will be complimented with specialization in A to Z of the airline commercial activities from fare and rate constructions, type of aircrafts, structural limitations, passenger and cargo reservations, flight manifestation, special passenger & cargo handling, AIRIMP, Cargo IMP, Claims and liabilities including part of aviation law and SITA messages.

Upon successful completion, student will be provided with the following certificates

Activities: Case studies, Practical examples & Library reference

This course is a gateway for young aspiring students to start their dream career in the aviation industry. Aviation industry requires qualified management professional to operate the airlines, airports, travel and cargo companies successfully. Speedwings’ BBA program is designed considering the market requirements and its expectations. Students who join our BBA course will be able to finish five IATA international courses along with other technical certification during their graduation. Also, the Students will be provided with training on communication skills, personality developments and other industry awareness. Our BBA course will ensure that the student is molded as a qualified aviation professional.

Our BBA, in Aviation management, is embedded with five IATA certifications, affiliated to UPES (University of Petroleum and Energy Studies), a leading university in India for specialized job-oriented courses. UPES has received “A” accreditation from NAAC. Also awarded as the best university by ASSOCHAM.

UPES has received the following ranks in QS Stars Rating System

• ACADEMIC DEVELOPMENT –
• EMPLOYABILITY –
• FACILITIES –
• PROGRAM STRENGTH –

• IATA Cargo Introductory
• IATA Passenger Ground Services Management
• IATA Safety Management System
• IATA & DGCA Category 6, and
• IATA & DGCA Category 9

• Facilities for education loan
• Industrial training in our sister concern
• Airport training in an international airport

SPWD002

Diploma in Airline & Airport Management

Duration: 1 Year Eligibility – + 2 and above

Airline and airport encompass numerous fields, including air ticket, reservation, and passenger check-in and handling, air craft maintenance, air traffic control and airport operations. Gain a general overview of the airline industry focusing mainly on airline commercial sales, customer services and other factors influencing quality service ground operations.

Understand the important role of the travel and tourism industry in achieving opti-mum levels of technology and professionalism. Become familiar with industry codes and regulations, air fares, visa and customs formalities, reservation, and ticketing, BSP billing and payment system, Interline ticketing and Tour packages, BSP. Learn on airline specific services at airport, passenger handling and study more on automated self-services being offered to customers.

This course compliments with onemonth on-the-job practical training in our IATA Travel house with provisions to learn online BSP ticketing including latest NDC ticketing process.

Upon successful completion, student will be awarded with the following certificates

Activities: Case studies, Practical examples & Library reference

SPWD012

Diploma in Air Cargo, Logistics & Supply Chain Management

Duration: 12 months Eligibility – +2 and above

A unique course drastically to improve your knowledge and skills in optimizing cargo and supply chain management. It is designed to understand supply chain activities and optimize the supply chain to get more things done, cheaper at higher quality with fewer resources.
Logistics clusters create jobs that are difficult to move offshore and lead to economic growth. The candidate can improve their supply chain management, logistics, and transport modes by attending this course. The course focused on Multimodal transport modes such as road and maritime, rail and air freight forwarding, and supply chain management. Also, explore product distribution, unitization, and containerization of cargo, supply chain, inventory control, and much more.
This course will give you a well-rounded introduction to today's complex air cargo industry, helping you to get a head start in your career at an airline, freight forwarder or ground handling company. Learn Cargo rating, a combination of mixed consignments, rates and charges, and Air Waybill completion, including Dangerous goods classification, packing, marking, labelling, and documentation requirements.

Apart from this the student gets one month On the Job Training Certificate.

SPWD006

Diploma in Travel & Tourism Management

Duration: 6 months Eligibility – +2 and above

Tourism and Air Transport industry are complementing each other. Gain essential knowledge and skills to work in the travel and tourism industry and become a travel professional.

This specialized training package will help the candidates to stay on tuned to the pricing competitions and quality services to avoid quoting wrong fares or rules that result in customer dissatisfaction and avoid debit memos to the travel consultants. Learn industry codes, rules and calculate and quote appropriate air fares, itinerary preparations, reservations and BSP ticketing using Global Distribution Systems.

Learn techniques of effective communication and customer contact. Get basic knowledge about check-in procedures, baggage handling, Passports, Visa and other passenger handling services, CUTE and other self-service functions. Awareness in the different type of passenger aircrafts, configurations, transit and terminating service formalities. Understand the various social styles and cultural differences of airline customers and gain knowledge about new trends in customer service.

This 6 months full time training package address the current industry requirements and challenges and will equip the candidate with adequate knowledge to work independently in an IATA Travel Agency, or as An Airline Reservation Officer or Customer service Executive.

Apart from this the student gets one month On the Job Training Certificate.

SPWD009

Diploma in Cargo Operations Management

Duration: 6 months Eligibility - +2 and above

Enhance your knowledge and understanding in cargo acceptance and handling procedures. Gain proficiency to extend useful advice to clients in Import / export rules and regulations. Make appropriate arrangements and reservations for cargo shipments. Acquire the skills and tools to apply the right cargo rates. Identify cargo qualifying for specific commodity and class rates. Learn how to correctly issue air way bills in accordance with the applicable IATA rules and procedures. Acquire skills in Special Cargo acceptance and handling. Familiarize in ULD's and aircraft structural limitations.

SPWD007

Aviation Security Executive

Duration: 6 months Eligibility – +2 and above

Security is a concern for everyone in the industry, affecting virtually all areas of operation. Whether you work with passengers, cargo or at a security checkpoint, you have a role in keeping the industry safe.

Build solid skills for greater aviation security and understand its regulations, concepts and recommended practices. This course will enable you to implement security measures and regulations you need to know to work responsibly, outlining practices you can use on the job to identify potential security threats.

Airport security play an important role in the ongoing safety of airports, and international and domestic flights. This course introduces security measures and regulations that one should know to work responsibly in the industry from passenger/baggage check-in, boarding, cargo storage, loading and handling. Learn about crisis management, risk assessment and stay current with international security standards and best practices. Cultivate technical, operational and executive management skills.

These courses provide examples of practices a candidate can apply in his/her workplace to identify and prevent potential security threats.

SPWD008

Serving the Travel Customer

Duration: 3 months Eligibility – +2 and above

Airline customer service agents are responsible for documents check, Check-in (Passenger & baggage), issuing boarding passes, boarding of aircraft, flight meeting and arrival formalities, manning transfer desk and airline launch. Earn in-depth knowledge in serving Travel and Tourism customers and service principles. Learn geography and industry codes, air fares, ticketing, Computer Reservations, visa regulations, customs and immigration and all other related documentation. Awareness in dangerous goods, type of aircrafts, registration and structural limitations.

SPWD010

IATA Cabin Crew Training

Duration: 6 months Eligibility – +2 and above

Working as cabin crew for a major airline is an exciting and challenging experience. Apart from flying to exotic destinations, the job also requires a high degree of responsibility and specialization to ensure the safety and comfort of passengers in line with industry regulations.

Get Skills for a Glamorous Career. Learn on In-Flight Services and the related hospitality and first-aid Services. Identify aircraft types and relevant cabin crew functions. Special emphasis is given to customer service and procedures for handling unusual situations during flight. Managing passenger interactions with specialization in Safety and emergency procedures.

Introducing IATA's virtual trainer "Safety Equipment Procedure (SEP)" with a full 3600 cabin view for all aircrafts familiarizing students with Galley, Emergency Equipment and Procedures.

SPWD011

Diploma in Airline Customer Service Management

Duration: 12 months Eligibility – +2 and above

Customer service is the key to the success of any Airline. This course helps aspiring students to achieve a managerial post in airline customer service. Airline customer service is about interacting with customers at any point in their journey and improving their overall in-airport and in-flight experience. As the airline industry is changing, so are the needs of its customers. This course will prepare you to address customer service needs and expectations post-COVID-19.
The course is designed to up skill and introduce new skills to the candidates with effective communication techniques and personality developments to deliver on business objectives to meet the increased expectations of airline customers. Understand the various social styles and cultural differences of airline customers—a new gateway to improve customer handling to obtain a glamorous airline customer care job.

Apart from this the student gets one month On the Job Training Certificate.

SPWD004

IATA Logistics, Supply Chain & Transport Modes

Duration: 9 months Eligibility – + 2 and above

Handling air cargo is all about maintaining the physical integrity of the goods shipped, while respecting the rules of safety and security. Efficient cargo and supply chain operations will guarantee that your company has consistent quality delivery at a competitive cost needed to compete in a challenging market environment.

This course will provide you with the tools and techniques needed to ensure that procurement and transportations processes are safe, efficient and cost effective. You will learn theoretical concepts such as warehouse safety and emergency procedures, ULDs and containerized cargo, how to handle different cargo types, and apply techniques to your processes.

Expertise in global supply chain management and various methods of shipping different types of cargo, the documents related to foreign trade, procedure for exporting and importing goods. Learn the laws and regulations governing the international carriage of cargo. Learn on air cargo rates calculations, airway bill, export-import rules and regulations and type of aircraft and door dimensions. Special attention will be given to the role of freight forwarder in multimodal transport operations involving in two or more transport.

Activities: Case studies, Practical examples & Library reference

SPWD005

Diploma in Air cargo Handling Management Duration

Duration: I Year Eligibility – +2 and above

A much-professionalized training program for Cargo Handling Management at an airport or a Warehouse.

Expertise to manage and control transportation of perishable shipments, Time and Temperature sensitive products, live animals and Dangerous Goods. Specialize in different type of ULDs, Space control and maximum cargo capacity utilization.

Specialize to identify and classify Special Handling cargo, its regulations and techniques for storage, loading and handling. Tracking and monitoring smooth handling of cargo on aircraft. Gain the essential leadership techniques to operate a successfully tailored quality system. Identify new market opportunities, implement procedures to handle emergency situations and maximize cargo losses.

with 4 IATA (including 1 DGCA – Govt. of India) certificates

SPWD003

Diploma in Airline Ramp Services

Duration: 6 months Eligibility – + 2 and above

Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. Our one year course offers a thorough knowledge on ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp.

This course covers the many aspects under IATA Ground Operations Manual (IGOM) with recommended industry standards and procedure. IGOM has been included in the study kit as it is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties. Learn types of aircrafts, structural limitations, door dimensions, ULD Control System, General and Special Cargo Handling, including Emergency Response Plan.

Introduction to the airside environment and airport ramp services, Ground service equipment, Standard operating procedures, Airside safety, Ramp security awareness and future developments in the sector of ramp services.

Explore the many service tasks involved in supporting aircraft both in pre-and- post flight. Jumpstart your ground services career with concrete knowledge of how to per-form day-to-day duties safely and efficiently. Learn aircraft ground servicing procedures from pushback, aircraft turnaround and servicing plan, narrow and wide-body air-craft handling and loading, ULDs, catering, cleaning, de-icing, airside and ramp safety.

Earn thorough knowledge on ramp services as well as the ground handling standards and safety requirements. Course is based on IGOM (IATA Ground Operations Manual) for recommended industry standards and procedure.

Activities: Case studies, Practical examples & Library reference