Embark on a transformative one-year journey into the airline industry with our Diploma in Airline & Airport Management. This immersive program provides a solid foundation in crucial areas such as air ticket booking, reservations, passenger check-in, ramp handling basics, dangerous goods training, and airport operations.
Gain comprehensive knowledge and practical skills in passenger handling and airline management, emphasizing commercial, customer service, and ground operations. You will explore the role of technology and professionalism in delivering exceptional service in this dynamic and fast-paced industry. Become familiar with essential industry codes, regulations, airfares, visa and customs procedures, reservation and ticketing systems, interline ticketing, and tour package management.
Master the essentials of passenger ground handling, including check-in, baggage services, lost property management, and special assistance for passengers with unique needs, such as unaccompanied minors or those with disabilities.
Develop both basic and advanced CRS skills, covering fare construction, ticketing, and itinerary management.
Learn practical ramp handling, ground support equipment, cargo loading, ramp safety, and aircraft marshaling and towing.
Understand the fundamentals of cargo rating, documentation, and secure handling, including procedures for unloading, sorting, storage, customs regulations, and hazardous material safety.
Gain real-world exposure to airport operations at Kochi International Airport (CIASL).
Enhance your communication and soft skills through interactive speaking sessions, group discussions, and mock interviews, with a focus on effective presentations and interpersonal interactions.
This program equips you with the expertise to excel in airline and airport management, opening the door to a rewarding career in the aviation industry. Take the first step toward a future full of exciting opportunities!